When can I Claim Base Commission?
A 5% base commissionn can be claimed through BSP for the following fares (where the ticket is issued in Australia on Qantas (081) and travel originates in Australia):
- Published International fares (with the exception of except Trans-Tasman)
- International Qantas Business Rewards (QBR) fares - as advised at time of fare distribution and dependant on booking class.
Please note base commission can also be claimed for the Qantas Channel Fee if the Qantas Channel Fee is collected on any of the above fares.
When is Base Commission not able to be Claimed?
Base commission cannot be claimed for the following fares:
Australian and New Zealand Domestic fares
Private fares – unless advised at time of fare distribution commission can be claimed
International fares combined with Private non-commissionable fares
All fares where travel originates outside Australia – you will need to manually adjust the commission payable in BSP to 0%.
What Happens if the Commission Amount Claimed is Incorrect?
If commission is claimed on a non-commissionable fare Qantas will raise an Agent Debit Memo (ADM) to recoup the amount. An ADM administration fee of AUD38.50 also applies.
If commission is payable but has not been claimed through BSP, an Agent Credit Memo (ACM) request can be submitted to Qantas via BSPlink to request an adjustment. Full details should be provided.
Commission on Refunded Tickets
International fares issued in-conjunction with domestic travel as an add-on or through fare are subject to 100% commission recall if the international portion is refunded and only domestic sectors are travelled.