Help and Support

Get in touch, we're here to help.

Please note: You will need to enter your seven digit IATA or TIDS number followed by the hash key when calling the Qantas Agency Connect Team.

Find out more headset

Contact Us

For help and support





Find out more
Provide feedback Feedback form

Customer Care

Tell us about your customers flight experience.


 

Provide feedback
View Service Requests computer

Service Requests

Access a suite of support tools 24/7 to assist in managing your customer's booking requirements.

View Service Requests
View password enhancements computer

Password enhancements

We’re updating our password security guidelines.
 

View password enhancements

Have a question? 

We have the answer! Check out our FAQs