Commercial Policy for Tickets held in Credit (Flight Credits) for bookings cancelled by Qantas
Commercial Policy|Published 29 June 2022
This policy is for customers that have tickets held in credit (flight credits) for bookings cancelled by Qantas.
Customer are able to;
This commercial policy is for domestic and international travel for tickets issued between 1 October 2021 and 31 July 2022 to allow flexible flight credit for Qantas cancellation.
For all conditions associated with using Ticket Credits for multiple bookings option, please refer to FAQ and Clue Card.
Customer options:
Option | Permitted actions | Ticket Reissue Conditions |
1. Credit |
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This policy only applies if manual reissuing of tickets is required via your GDS. For all conditions associated with using Ticket Credits for multiple bookings option, please refer to FAQ and process document on Qantas Agency Connect.