Additional information for your customers

Latest News|Published 8 May 2020

At Qantas, we’ve had to make significant changes to our services following government restrictions and border closures. 

This includes changes across our network, and the reduction of airport and inflight services. We know these changes impact many of your customers, and we thank you for your understanding. The safety and wellbeing of your customers and our people remains our top priority.

Temporary inflight and service closures

Temporary inflight and service closures

Due to government restrictions and reduction in travel demand, we have reduced our food and beverage and inflight entertainment offering, as well as closed lounges, meeting rooms and valet.

Temporary inflight and service closures
Staying healthy onboard

Your wellbeing onboard

Every part of the Qantas team is committed to looking after your wellbeing. Our high cleaning standards mean there's a low risk of catching a virus onboard.

Staying healthy onboard