Qantas to start reopening domestic lounges from 1 July

Latest News|Published 30 June 2020

Qantas has announced it will reopen a number of its domestic and regional lounges around the country following the easing of travel and venue capacity restrictions.

The airline closed its domestic and international lounges on 23 March, as a result of government enforced restrictions that shut down the majority of domestic and international flying.

With the relaxing of state-based restrictions and an increase in domestic capacity, Qantas is able to begin a phased reopening of those lounge facilities which support the current domestic network, starting with 11 of its 35 Australian domestic lounges from 1 July.

As part of the Qantas Group’s ‘Fly Well’ program, a number of measures will be put in place across the lounge network to promote the health and wellbeing of passengers and staff including:

  • Capping the number of guests to comply with state-specific restrictions on indoor gathering.
  • A hosted All-Day Snacking Station replacing ‘self serve’ buffets and drink stations.
  • Disposable coffee cups
  • Additional cleaning protocols
  • Sanitising stations

Customers will be able to choose from a selection of bespoke dishes from staff offering a personalised tray around service, or select individual treats from serviced Snacking Stations. They can also order coffee, fresh squeezed juice, beer and wine from the barperson and barista.

The individually plated menu items will change daily and will include a variety of dishes from roast field mushrooms, kale and cheese tarts with tomato relish; bacon and egg rolls; bacon, chili and parmesan frittatas; to blackberry cheesecakes and carrot and pecan cakes with cream cheese frosting. Melbourne’s Spice Bar and Perth’s Pizza bar will also be in operation.

One of the first lounges to reopen will be the newly refurbished Alice Springs  lounge where members can expect new furniture; wallpaper designed by Indigenous artist Jimmy Pike; a 25 per cent increase in seating capacity, work benches; and increased power and data outlets throughout.

All lounges have undergone a deep clean during their closure.

Initially Qantas will invite customers to visit the Business Lounges or regional lounges subject to capacity, with plans to reopen Qantas Clubs and Chairmans Lounges in coming weeks.

Lounges opening from 1 July include:

Capital city lounges Regional lounges
Sydney Domestic Business Lounge Alice Springs Regional Lounge
Perth Domestic Business Lounge Kalgoorlie Regional Lounge
Adelaide Qantas Club Tamworth Regional Lounge
Canberra Business Lounge Coffs Harbour Regional Lounge
  Broome Regional Lounge
  Karratha Regional Lounge
  Launceston Regional Lounge

Queensland and Victoria lounges are scheduled for progressive reopening from July 10 as current gathering restrictions are eased.

Chairmans Lounges are scheduled to open in August.

All Qantas Lounges at international airports both in Australia and overseas remain closed.

Qantas has automatically extended Qantas Club membership for six months for those eligible paid Qantas Club members with a membership anniversary between 23 March 2020 and February 2024. 

Qantas Frequent Flyer also extended member tier status for 12 months.

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