Help and Support
What is Qantas Agency Connect?
Qantas Agency Connect is a dedicated online portal which provides Travel Agents with the tools to self-service their customers' bookings anytime.
Need guidance on how to service your customer's booking? We have collated the most helpful policies to assist you in this process.
Schedule Change and Disruption Handling Guide
If your customer has been affected by a schedule change or disruption, this guide will assist you to communicate the right information to your customer.
Sport events, family reunions, mining operations, conferences, incentives and more. If you are booking a group of 10 or more, or have 20 or more customers' travelling to the same destination for a common purpose, Qantas Group Travel has you covered.
Currently only available in Singapore.
View Frequently Asked Questions: