Flight bookings
Worldwide contact details.
On this page
In addition to making bookings on qantas.com, bookings can be made through Qantas Contact Centres. Bookings and changes (where allowed) may also be available at selected Qantas airport locations and through webchat and selected social media channels in some countries. There is no booking fee when you book your flights on qantas.com (other fees may apply). A fee applies for bookings made or changed through Qantas Contact Centres, Qantas airport locations, and social media.
To change or cancel your flight booking online (including Classic Flight Reward bookings) login to Manage booking.
Read more about how to cancel a flight at qantas.com or search for answers to our most frequently asked questions.
If you're calling our contact centres in Australia or New Zealand you may be offered our call-back service.
Our call-back service means you'll no longer have to wait on the line to hold your place in the call queue. If you opt-in to this service, simply select your preferred call-back number and we'll let you know when one of our telephone consultants will call you back.
It's all part of our ongoing plan to make it easier and quicker for our customers to call us. If you have any feedback on our new call-back service, be sure to let the team know when you next give us a call.
Calls from mobile phones:
Network providers may impose additional fees or charges for calls made from your mobile, including toll free numbers. Check with your provider before calling.
Call us from anywhere in Australia for flight, arrival and departure enquiries.
Qantas area | Contact | Opening hours |
---|---|---|
Flights | SMS 0477 QANTAS or Call 13 13 13 |
24 hours, 7 days a week |
Flight bookings with points | SMS 0477 QANTAS or Call 13 13 13 |
24 hours, 7 days a week |
Deaf, hearing or speech impaired customers please call via the National Relay Service 24 hours a day, 7 days a week. Refer to booking assistance and specific needs for more information.
Country or territory | Contact | Opening hours |
---|---|---|
Fiji | +679 323 9030 Email Fiji |
8am to 5pm, Monday to Friday, 8am to 1pm, Saturday |
French Polynesia | +689 40 46 4280 | 8am to 5pm, Monday to Friday, 8am to 11am, Saturday |
New Caledonia | +687 28 6546 | 8am to 3pm, Monday to Friday |
New Zealand | 0800 808 767 | 24 hours, 7 days a week |
Papua New Guinea | +675 7411 1066 | 8am to 5pm, Monday to Friday |
Vanuatu | +678 23 848 | 7.30am to 5pm, Monday to Friday, 8am to 11.30am, Saturday |
Country or territory | Contact | Opening hours |
---|---|---|
South Africa | +27 21 427 3128 Email South Africa |
24 hours, 7 days a week |
Ghana | +233 302 24 40 43 | 8am to 5pm, Monday to Friday |
Kenya | +254 701 948 795 Email Kenya |
8am to 5pm, Monday to Friday |
Country or territory | Contact | Opening hours |
---|---|---|
Argentina | 0800 122 0337 (national toll free>) Email Argentina (Spanish) |
9am to 6pm, Monday to Friday |
Brazil | 0800 892 3346 (national toll free) Email Brazil |
9am to 6pm, Monday to Friday |
Chile | +56 2 2 817 9500 |
9am to 6pm, Monday to Friday |
Canada | Deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on |
24 hours, 7 days a week |
Mexico | +1800 227 4500 | 24 hours, 7 days a week |
USA | Deaf, hearing or speech impaired customers can call the National Relay Service by dialling 711, then ask for us on |
24 hours, 7 days a week |
Country or territory | Contact | Opening hours |
---|---|---|
Mainland China | +86 400 819 9495 +86 10 656 79006 (Beijing) + 86 20 3862 1600 (Guangzhou)+86 21 6145 0188 (Shanghai) |
9am to 9pm 7 days a week
|
Cambodia | +855 0 23 220099 Email Cambodia |
8.30am to 5pm, Monday to Friday #62E2, Monivong Blvd, Phnom Penh |
Hong Kong SAR, China | +852 2298 8111 | 24 hours, 7 days a week. Chinese language services available 9am to 1pm and 2pm to 6pm, Monday to Friday - except public holidays |
India | +91 22 6111 18 18 | 9.30am to 1.30pm and 2pm to 5.30pm, Monday to Friday |
Indonesia | +62 21 2555 6300 001 803 61786 (toll free) |
8.30am to 5pm, Monday to Friday, After hours and public holidays |
Japan | 03 6833 0700 (within Tokyo) 0120 207 020 (outside Tokyo/Kanto) |
9am to 5pm, Monday to Friday, except national holidays |
Korea | +82 2 777 6871 | 9am to 6pm, Monday to Friday |
Malaysia | +603 27133911 +603 20535033 |
9am to 5.30pm, Monday to Friday, 24 hours, 7 days a week |
Philippines | +63 2 812 0607 1800 1611 0267 (toll free, use landline) Email Philippines |
8.30am to 5.30 pm, Monday to Friday |
Singapore | +65 6415 7373 | 24 hours, 7 days a week |
Taiwan, China | +886 2 2509 2000 | 9am to 5pm, Monday to Friday |
Thailand | +66 2 632 6611 001 800 611 4797 (toll free) |
8.30am to 5pm, Monday to Friday. After hours and public holidays |
Vietnam | +84 28 3910 5373 Email Vietnam |
8am to 12pm and 1.30pm to 5pm, Monday to Friday, 8am to 12pm, Saturday. HT&T Travel Vietnam, Level 1, Resco building. 94-96 Nuyen, District 1. |
Country or territory | Contact | Opening hours |
---|---|---|
Austria | +43 1587 7771 Email Austria |
9am to 12.30pm and 1.30pm to 5pm Monday to Friday |
Belgium | +32 2700 6781 Email Belgium (English only) |
24 hours, 7 days a week |
Bosnia Herzegovina | +381 11 2631 327 | 8.30am to 4.30pm, Monday to Friday |
Croatia | +381 11 2631 327 | 8.30am to 4.30pm, Monday to Friday |
Czech Republic | +420 224 815 374 |
9am to 5.30pm, Monday to Friday |
Denmark | +45 43 31 49 76 | 24 hours, 7 days a week |
Finland | +358 9 72 519 763 Email Finland (English only) |
24 hours, 7 days a week |
France | +33 1 57 32 92 83 Email France |
24 hours, 7 days a week, 9am to 6pm CET, Monday to Friday - French language available |
Germany | +49 69 299 571 421 Email Germany |
24 hours, 7 days a week 9am to 6pm CET, Monday to Friday - German language available |
Greece | +30 210 9341500 | 9am to 5pm, Monday to Friday |
Hungary | +36 30 1999411 | 9am to 5pm, Monday to Friday |
Israel | +972 3 7952133 | 8.30am to 5pm, Sunday to Thursday |
Italy | +41 44 511 1237 Email Italy |
24 hours, 7 days a week, 9am to 6pm CET, Monday to Friday - Italian language available |
Macedonia | +381 11 2631 327 | 8.30am to 4.30pm, Monday to Friday |
Malta | +356 2364 4096 | 9am to 5pm, Monday to Friday |
Montenegro | +381 11 2631 327 | 8.30am to 4.30pm, Monday to Friday |
Netherlands | +31 20 2035425 Email Netherlands (English only) |
24 hours, 7 days a week |
Norway | +47 23 02 46 49 | 24 hours, 7 days a week |
Poland | +48 22 625 0467 | 9am to 5pm, 7 days a week |
Portugal | +34 915 421 572 | 9am to 2.30pm and 3.30pm to 6pm, Monday to Friday |
Republic of Ireland | +353 1 407 3278 1800 556 135 (within Ireland) |
24 hours, 7 days a week |
Romania and Moldova | +40 21 315 1359 | 9am to 5.30pm, Monday to Friday |
Russia and CIS | +7 495 641 5121 | 9am to 6pm, Monday to Friday |
Serbia | +381 11 2631 327 | 8.30am to 4.30pm, Monday to Friday |
Slovakia | +420 244 815 374 | 9am to 5.30pm, Monday to Friday |
Slovenia | +381 11 2631 327 | 8.30am to 4.30pm, Monday to Friday |
Spain | +34 91 542 1572 | 9am to 2.30pm and 3.30pm to 6pm, Monday to Friday |
Sweden | +46 8 593 663 82 | 24 hours, 7 days a week |
Switzerland | +41 44 511 1237 Email Switzerland |
24 hours, 7 days a week, 9am to 6pm CET, Monday to Friday - German, French, Italian langages available |
Turkey | +90 212 2511315 | 9am to 5.30pm, Monday to Friday |
United Kingdom | 0800 964 432 (within UK) 0845 7 747 767 Call cost up to 7 pence a minute (inc VAT) for 084 numbers. |
24 hours, 7 days a week |
Country or territory | Contact | Opening hours |
---|---|---|
Abu Dhabi | +971 2 611 8640 | 8am to 1pm and 4.30pm to 7.30pm Saturday to Thursday |
Dubai | +971 4389 8111 +971 4703 6652 | 9am to 5.30pm, Saturday to Thursday |
Bahrain | +973 317 220 743 | 9am to 5pm, Sunday to Thursday |
Egypt | +202 269 081 66 | 9am to 5pm, Sunday to Thursday |
Iran | +989 198 000 820 +982 187 186 |
9am to 5.30pm, Saturday to Wednesday, 9am to 2pm Thursday |
Iraq | +964 75101 00501 | 9am to 6pm, Sunday to Thursday |
Jordan | +962 6 586 2288 | 9am to 5pm, Sunday to Thursday |
Kuwait | +965 2246 7139 | 9am to 6pm, Saturday to Wednesday |
Lebanon | +961 1 760 590 | 8.30am to 5pm, Monday to Friday 8.30am to 1pm, Saturday |
Oman | +968 2455 9941 | 8am to 5pm, Sunday to Thursday |
Qatar | +974 40360602 | 9am to 5pm, Saturday to Thursday |
Saudi Arabia | +966 13 882 3711 (Dammam) +966 12 669 3356 (Jeddah) |
8.30am to 1pm and 4pm to 7pm, Sunday to Thursday 9.30am to 1.30pm and 5pm to 8.30pm, Saturday to Thursday 8.30am to 1pm and 4pm to 7pm Sunday to Thursday, 8.30am to 1pm Saturday |
Important information
Disclaimer: # Qantas representative.
Disclaimer: * Long distance call charges may apply.
Disclaimer: ^ This is a local number and can only be dialled from within the country or territory.
Disclaimer: ## Toll free calls cannot be made from mobile phones using these numbers.
Disclaimer: ** International call charges may apply when using international roaming services from mobile phones.
Disclaimer: ^^ Applies to Australian mobile numbers only.
Note: + is the international direct dialling code (IDD) for your country or territory.