New York (John F Kennedy) International Airport

Airport Location

  • 25km (16 miles) from the city centre.


Qantas Flights

Passengers travelling to New York on QF11 will have already cleared immigration and customs formalities at Los Angeles International Airport on arrival in the United States. There are no further formalities to be completed on arrival in New York.

Passengers departing the United States on QF12 will have immigration cards removed at check-in. If you are transferring from another flight to QF12, this form will be collected from you at the departure gate.

There are no further formalities to be completed on departure at either New York or Los Angeles, and your baggage will be checked through to your onward destination.

Please Note: QF12 arrives into Los Angeles at Tom Bradley International Terminal (Terminal B) instead of Terminal 4.

Qantas flights operate from the following terminals:

Terminal 7:

Qantas operated flights arrive and depart from this terminal.

oneworld carriers British Airways and Iberia also operate from this terminal, plus Cathay Pacific until 14 January 2017.

Terminal 8:

Qantas codeshare flights operated by American Airlines depart and arrive from this terminal.

oneworld carrier Cathay Pacific will also operate from this terminal from 15 January 2017.

New York (John F Kennedy) International Airport

Departure Information

Ticket Counter

Limited International ticketing facilities are available at the Qantas counter in Terminal 7. Open from 1.30pm to 5.30pm.

Limited International ticketing facilities are available at the American Airlines counter in Terminal 8. Open from 6am to 9pm.

Contact Qantas Reservations on 1800 227 4500 within North America for assistance.


In Terminal 7, check-in is performed by Hallmark and is open from 1.30pm to 5.20pm.

Economy check-in for Qantas flights is available on the left hand side at the far end of the main lobby, next to the security check point.

Check-in for First, Business, Chairmans Lounge, Qantas Club and oneworld Emerald passengers is available on the left hand side of the terminal.

In Terminal 8, check-in is actioned by American Airlines and is located on the Upper level. Counters are labelled for First, Business and Economy.

Note: For Qantas codeshare flights, customers may need to check in with the operating carrier rather than with Qantas. Ask airport staff for more detail.

Online Check-in is available for Qantas international flights (QF1-199), and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online Check-in opens 24 hours before your flight departure and closes 2 hours before international flight departures.

Flight Status

View our real time Flight Status page for up-to-the-minute departure information.

Arrival information


In Terminal 7, Baggage is available from the domestic baggage carousels.

Baggage Services is handled by Hallmark. The counter is located on the lower level.

In Terminal 8, Baggage is available on the Arrivals level.

Baggage Services is handled by American Airlines. The counter is located on the Arrivals level

Flight Status

View our real time Flight Status page for up-to-the-minute arrival information.

Transfer between Terminals

Regular transfers are available between JFK terminals by AirTrain JFK.

Lounge Information

Find out more about lounge features, operating hours and access to the New York Terminal 7 Associated Lounge.

Transport Information

Take the hassle out of travel with a private car, coach or other transfer. Book online now.

Facility Details
Car The airport is approximately a 60 minute drive from the city.

Visit John F Kennedy International Airport website for current car parking rates.

Taxis Fixed price (yellow) taxis operate from John F Kennedy International Airport to Manhattan. Fares are US$45 one way, excluding tolls and gratuities in either direction. Fares to other locations including Queens, Bronx, Brooklyn and Staten Island are metered. Competively priced private car services are also available and can be pre-booked.
Buses Fares start from US$8 per adult one way.
Train The AirTrain departs regularly to Jamaica Station where connections are available to the New York City Subway system.

Fares start at US$5 one way.

Travel on the 'E' line to Manhattan is US$2 one way, journey time from Jamaica Station is approximately 1 hour.

Travel on the Long Island Railroad System is US$6 one way to Manhattan and takes approximately 30 minutes from Jamaica Station.

Car rentals Visit our cars section to make a booking.

Airport Services & Facilities

Transport Details
Toilets Located throughout the airport.
Disabled toilet facilities are also available.
Baby change rooms Located adjacent to the restrooms.
Internet Located in the Airline Lounges.
Currency exchange Located in the Arrivals Hall and Departure lounge.
Public telephones Located throughout the airport.
Lost property Contact lost property.

Book a flight to New York.

Information is correct as of October 2016.
Times and prices quoted are a guide only.