Dubai International Airport
- Situated in the Al Garhoud district, 4 km northeast of Dubai.
With our hub for flights to Europe now in Dubai, Qantas customers can enjoy a new world of premium airport experiences. Qantas flights through Dubai use Emirates' Concourse A in Terminal 3. Concourse A is a state-of-the art facility, purposefully designed for A380 aircraft - the first of its kind anywhere in the world. With so much to explore, there is no doubt your time at Dubai International Airport will transform your journey with Qantas.
- Qantas international flights QF1-399 arrive and depart from Terminal 3
- Emirates flights arrive and depart from Terminal 3
- Oneworld carriers British Airways, Cathay Pacific, Finnair, S7 and Royal Jordanian arrive and depart from Terminal 1
Duty Free Information
Due to Australian Government regulations if you are travelling on a service to Australia and have purchased Duty Free liquids, aerosols and gels (LAGs) in excess of 100ml in Dubai, your duty free items will be safely packaged upon purchase, taken from you at the departure gate, and stowed as checked baggage. If you have purchased Duty Free LAGs at the start of your journey, and are transiting through Dubai, these items will also be taken from you at the departure gate, safely packaged and stowed as checked baggage. If you are already in possession of one re-sealable bag with a maximum dimension of 80cm containing LAGs less than 100ml, and you purchase any additional Duty Free LAGs, these products will also be packaged at your boarding gate and stowed as checked baggage. If you have purchased Duty Free LAGs, you will need to be at your departure gate at least 20 minutes prior to your flight to allow enough time for your purchases to be loaded on to the aircraft.
You are able to collect your stowed Duty Free purchases upon arrival in Australia at the Oversize Baggage counter in the Arrivals hall.
If you are travelling on Qantas operated services there are dedicated Qantas check-in counters in Terminal 3. These are located in the Economy zone (for our Economy and Premium Economy customers, Qantas Club members, and Silver Frequent Flyers) and in the dedicated Premium zone (for our First and Business customers, and Platinum and Gold Frequent Flyers).
Check-in acceptance opens three hours before departure and closes at 60 minutes prior to departure. You must clear Immigration at least 40 minutes before your flight departs to be allowed through the Security screening point. It takes up to approximately 20 minutes to proceed from Security screening to your aircraft departure gate.
Qantas codeshare Flights operated by Emirates
Qantas code-share customers travelling on Emirates operated services need to check-in at the Emirates counters in either the Economy or Premium check-in zones in Terminal 3. First and Business customers, and Platinum and Gold Frequent Flyers have access to premium check-in zone.
Online Check-in is available for Qantas international flights (QF1-199), and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online Check-in opens 24 hours before your flight departure and closes 2 hours before international flight departures.
View our real time Flight Status page for up-to-the-minute departure information.
Immigration cards are not required to enter the United Arab Emirates (UAE).
Some nationalities do not require advance visas to enter the UAE, including those holding passports from Australia, New Zealand and the United Kingdom. Upon arrival in Dubai, proceed to the Immigration counters, where your passport will be stamped with a 30-day visit visa free of charge.
Customers are advised to check with the relevant government agencies and can also refer to the Visa and Health section on qantas.com to check the requirements for the United Arab Emirates.
If you are travelling in First or Business, or are a Platinum Frequent Flyer, you will be given a Fast Track Immigration card on board which will allow you to clear Immigration through a priority queue.
Once you have cleared immigration all hand baggage will be screened prior to entering the baggage hall.
If your journey is ending in Dubai, your baggage can be collected in the Arrivals hall at Terminal 3. If you are transferring on to a Qantas or an Emirates flight, your baggage will have been through checked and will be available for collection at your final destination. Please check your baggage receipt to ensure your baggage has been checked through to your final destination.
View our real time Flight Status page for up-to-the-minute arrival information.
If you are transiting through Dubai, you will need to take all your carry-on baggage with you when you disembark your Qantas flight. You can then proceed through Security and directly to your departure gate. Upon arrival at your departure gate, you will be required to handover any liquids, aerosols or gels (LAGS) that exceed 100ml, including any alcohol or fragrances purchased Duty Free in Australia or London. Details of your departure gate and boarding time will be available on flight information screens located throughout the airport. Please ensure you leave sufficient time to get to your departure gate and note that Terminal 3 is a silent terminal.
Transfer between flights
Whilst Qantas operates from Concourse A, if you are transferring onto an Emirates flight it could depart from and arrive into any of the three concourses (A, B or C) in Terminal 3.
To transfer, follow the 'Connections' signage located throughout the Concourse. If you are holding a boarding pass for your onward flight, then follow the 'Passengers with Boarding Pass' signs, and proceed through Security and on to your departure gate. First customers and Platinum Frequent Flyers can proceed to the Emirates First Lounge, and Business customers, Gold Frequent Flyers and Qantas Club members can proceed to the Emirates Business Lounge. If you are not holding a boarding pass for your onward flight, follow the 'Passengers without Boarding Pass' signs and proceed to the Connections Desk where your boarding pass will be issued. You may then proceed through Security.
Transfer trains are available between Concourses A and B should you need to commute between the two to your departure gate. Concourses B and C are connected by a pedestrian route. Details of your departure gate and boarding time will be available on flight information screens located throughout the airport. Please ensure you leave sufficient time to get to your departure gate and note that Terminal 3 is a silent terminal.
Transfer between terminals
You can easily walk between Terminal 1 and Terminal 3 when transferring between flights. The walk should not take more than 20 minutes, and there are travelators and escalators to assist you.
Dubai International offers 24-hour inter-terminal shuttle bus service solely for passengers transferring airside between Terminals 1, 2 and 3.
Upon exiting Dubai International, you can also take the Metro to shuttle between Terminal 1 and Terminal 3.
Find out more about lounge features, operating hours and access to the
Take the hassle out of travel with a private car, coach or other transfer. Book online now.
|Car||The airport is approximately a 10 minute drive from Dubai's city centre. |
Visit Dubai Airport website for current car parking rates.
|Taxis||The Taxi stand is located outside the Arrivals Hall.|
|Buses||Dubai Buses operated by RTA run a number of routes to around the city, available at the Airport Ground Transportation Centre and the Arrivals. |
Bus stations are situated opposite both Terminal 1, 2, and 3. Local buses 4, 11, 15, 33 and 44 can be used to connect with Terminal 1 and 3, bus 2 connects with Terminal 2.
|Train||Dubai Metro trains currently run at 10-minute intervals, between stations located across the city. Find out more at the Roads & Transport Authority website.|
|Car rentals||Visit our cars section to make a booking.|
Airport Services & Facilities
|Toilets||Located throughout the airport.|
|Baby change rooms||Located in the Arrivals hall.|
|Internet||Dubai Airport provide free hotspot wireless internet service to all passengers and is available in Terminals 1, 2 and 3.|
|Currency exchange||Located in the Departure and Arrival halls.|
|Public telephones||Located throughout the airport.|
|ATMs||Located throughout the airport.|
|Tourism information||The Information counter is located in the Arrivals hall.|
|Baggage Trolleys||Located throughout the airport.|
|Baggage Wrapping||Located in the Departure area of Terminal 3.|
|Left Luggage||Located in the Arrivals area of Terminal 3 and can be used by both arriving and departing passengers.|
|Lost property||Contact lost property.|
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